Frequently Asked Questions (FAQ)
Below is a list of common questions from people who are evaluating
Clearaudit. If you don't find the answer, there are other sources of information:
- Browse forums in the Community
- Ask a question via the Contact Us form
- Email us at info@clearaudit.com
- Call us at 1-800-609-0248
General (3 Questions)
Can I cancel my account? Do you offer refunds?
Subscriptions can be canceled within 30 days from purchase date for a 100% refund. Absolutely no reason required. Your satisfaction is our top priority.
After 30 days from purchase date, annual subscriptions can only be cancelled within 30 days of the renewal date. If you cancel within 30 days of your renewal date, you will not be charged for the subsequent year.
After 30 days from purchase date, annual subscriptions can only be cancelled within 30 days of the renewal date. If you cancel within 30 days of your renewal date, you will not be charged for the subsequent year.
What types of payment do you accept? Will you take a P.O.? Can you invoice us?
We accept Visa, Mastercard, American Express, and Discover via online
payment. At this time we are cannot accept a P.O., or send you
an invoice without payment via credit card first. This helps us
to reduce order processing cost, which we then pass on to you
in the form of lower prices.
What is a "User"?
A User is anyone who has a login to Clearaudit. You get 3 user
licenses when you subscribe to the Professional Edition, and can
add more users at any time. A User may be an employee,
supplier, customer, or anyone else who needs to access your quality management system.
Your satisfaction is our top priority.
Cancel within 30 days of purchase
for any reason, and get a 100% refund.
Zero risk, zero hassle.