How does the 30-day free trial work?
When you sign-up for the 30 day free trial, you will have full access to the
Professional Edition. No credit card is required. You may upgrade to the paid
version at any time during your trial, or when your trial expires. If your trial
expires and you have not upgraded your account, it will be converted to
"read-only" mode until you upgrade to the paid version.
Can I cancel my account? Do you offer refunds?
Subscriptions can be canceled within 30 days from purchase date for a 100% refund. Absolutely no reason required. Your satisfaction is our top priority.
After 30 days from purchase date, annual subscriptions can only be cancelled within 30 days of the renewal date. If you cancel within 30
days of your renewal date, you will not be charged for the subsequent year.
What types of payment do you accept? Will you take a P.O.?
Can you invoice us?
We accept Visa, Mastercard, and American Express via online payment. At this
time we are cannot accept a P.O., or send you an invoice without payment via
credit card first. This helps us to reduce order processing cost, which we then
pass on to you in the form of lower prices.
What is a "User"?
A User is anyone who has a login to Clearaudit. You get 3 users when you
subscribe to the Professional Edition, and can add more users at any time. A User
may be an employee, supplier, customer, or anyone else who needs to access
your quality management system. Volume discounts are available when you purchase more than 100 users.
Where can we view the terms of service and privacy policies?
Here are our
Terms of Service and our
Privacy Policy.
Have more questions before you sign up?
Send us an
info@clearaudit.com, or give us a call 800-609-0248. We look forward to it.